Operational Infrastructure Governance

Secure Remote Work
Without Operational Risk.

Managing a distributed workforce shouldn't be a risk. C9 delivers complete endpoint visibility, identity protection, and zero-downtime AU-managed support to ensure your team stays productive and protected—wherever they work.

AU-Managed Engineering Desk Active
100% Security Compliance
Secure Remote Workplace Control
< 15m
Incident Response

Critical security alerts triage.

99.95%
Uptime Confidence

Carrier-grade infrastructure SLA.

100%
Fleet Visibility

Real-time endpoint compliance.

AU
Support Origin

AU-Managed engineering.

The Risks of Hybrid Work
Unmanaged Device Risk
Shadow IT and unencrypted personal hardware.
Identity Fragmentation
Weak MFA and inconsistent access policies.
Support Latency
Remote staff stalled by legacy helpdesk models.

Secure Operations.
Owned and Accountable.

C9 manages the complete lifecycle of your remote workplace technology. We eliminate the gap between security procurement and real-world compliance.

Secure Endpoint Fleet — Total Visibility.

Every device arrives pre-configured with Zero-Touch deployment. We enforce encryption, patch management, and security policies automatically across your entire distributed workforce.

Secure Fleet Management

Identity & Access.

We architect Zero Trust identity perimeters. Only verified users and compliant devices access your sensitive data—no exceptions.

Conditional Access Policy
MFA Management
Single Sign-On (SSO)

SLA Accountability.

24/7 AU-managed support desk that owns the user outcome. We don't just "support" remote work; we optimize the entire employee experience.

AU-Based Engineers
15m Critical Response
Endpoint Health Audits
Governance & Compliance

Real-Time Audit Readiness.

C9 enforces security standards persistently. Our platform continuously audits your fleet to ensure BitLocker, MFA, and app-level protections are active on every device.

Data Loss Prevention (DLP)
Automatic Threat Response
Identity Protection Policies
Force MFA on remote login
Compliant
Block non-AU access
Compliant
Encryption Status
Encrypted
The Small Business Protocol

The C9 Managed
MSP Takeover Protocol.

Transitioning distributed teams from failing providers is an operational risk. We use a structured protocol to audit, secure, and stabilize your remote fleet without disruption.

Phase 1: Deep Audit

Audit of every remote endpoint, identity policy, and shadow IT risk.

Phase 2: Baseline Hardening

Enforcing MFA, Conditional Access, and Essential Eight compliance.

Phase 3: Operational Control

24/7 AU-managed management restoring fleet stability and uptime.

The Greenfield Guarantee

The Mandatory
Day One Guarantee.

For remote hiring and distributed expansion, delay is technical debt. We guarantee a fully-operational, secured device for every new hire on their first day.

Guaranteed Fleet Uptime
Security Baseline Enforced
Full Remote Readiness

Protocol Version 4.2 • AU-Managed Deployment Team

Migration & Continuity

Risk-Managed Roadmap.

We manage the entire transition to a secure remote environment. Our staged rollout model ensures zero disruption while we harden your perimeter and validate compliance.

01

Discover

Audit current device fleet, identity structure, and shadow IT risks.

02

Migrate

Zero-downtime transition of data, users, and security policies to C9.

03

Secure

Implementation of Zero Trust perimeters and endpoint hardening.

04

Standardise

Establishing uniform device builds and automated onboarding.

05

Support

24/7 AU-managed operational ownership and user helpdesk.

06

Optimise

Continuous security reviews and roadmap alignment for growth.

The C9 Advantage

Operational Accountability.

Outcome-Driven
Infrastructure.

We don't just sell licenses. C9 owns the operational outcome. From identity hardening to hardware failure, our AU-managed team is the single point of accountability.

100% Accountable
Zero Vendor-Blame Shifting

Consolidated Support

Replace multiple vendors with a single, expert IT and Telco partner.

AU-Managed Support Fleet

Consistent service and device deployment across all major Australian regions.

Managed Security Ops

Persistent monitoring and incident response for the remote edge.

Transparent Scaling

Add remote users with confidence, backed by clear per-user pricing.

Transparent Management

Predictable Costs.
No Hidden Risks.

Flexible pricing designed for Australian businesses of all scales. No long-term lock-ins on licensing—just AU-managed operational excellence.

STARTUP READY

Remote Core (Startup)

Essential remote security and identity protection.

$15/user/mo
MFA & Identity Hardening
Conditional Access Setup
Endpoint Compliance Monitoring
Essential Eight Alignment
AU Engineering Helpdesk
M365 Security Baseline
Select Plan
GROWTH BASELINE

Remote Managed (Growth)

Full endpoint lifecycle and persistent governance.

$30/user/mo
All Core features
Zero-Touch Deployment (Autopilot)
Managed Intune Policies
Defender for Business EDR
Proactive Patch Management
MSP Takeover Protocol
Select Plan
TOTAL GOVERNANCE

Remote Enterprise

Maximum control for distributed enterprise environments.

Custom
All Managed features
24/7 Priority Security Triage
Data Loss Prevention (DLP)
Compliance Audit Readiness
Dedicated Account Engineer
Multi-Site Fleet Management
Select Plan
Enterprise Readiness

Operational FAQ.

C9 Communications

Remote Work Is One Piece. See the Full Stack.

Secure remote access requires unified identity and device management. Explore the connected workplace services that complete your digital perimeter.

Secure Remote Audit

Eliminate Remote Work Security Gaps

Book a 30-minute review with an AU-managed engineering lead. We'll identify operational risks in your current remote setup and provide a stabilization roadmap.

Call us today: 1800 000 299

WHAT HAPPENS AFTER YOU SUBMIT

1. A real Australian calls you

Not a call centre. Not a script. Someone who actually knows IT.

2. We review your current gaps

We show you exactly where your infrastructure is exposed.

3. You get a clear roadmap

Plain English. Exact pricing. No lock-in or pressure.

Get Risk Review

Select your preferred engagement path below.

Engineer Review 2H Response

Direct Engineer Response. No Sales Pressure.

Looking to switch providers?

Our AU-managed experts are ready to design your solution.