Operational Infrastructure Governance

Endpoint Authority.
Fleet Control.

Managing a mobile fleet shouldn't be a manual task. C9 delivers carrier-grade endpoint governance via Microsoft Intune—enabling zero-touch deployment, absolute security, and 100% visibility for your entire device estate.

AU Engineering Active
Intune Managed
< 15m
Onboarding Time

Zero-touch user self-setup.

96/100
Security Score

Average managed fleet health.

100%
Patch Compliance

Automated policy enforcement.

Instant
Support SLA

24/7 Australian operational help.

Why DIY device management breaks at scale

Manual workflows create wasted effort, support inconsistency, and avoidable security exposure.

Time-consuming onboarding

Manual setup often takes up to 6 hours per device, draining internal IT resources.

Inconsistent configuration

Different device builds across the fleet create user friction and support overhead.

Security gaps

No remote wipe and no compliance visibility leaves endpoints exposed to avoidable risk.

C9 endpoint management scope

From procurement through support, each capability is structured for automation and measurable outcomes.

Device Procurement and Lifecycle Planning

We align device standards to role profiles, budget, and refresh timelines.

  • Standard device catalogue
  • Fleet forecasting
  • Budget-aware refresh planning

Zero-Touch Deployment (Windows Autopilot)

Devices are pre-registered and shipped direct to users for guided self-setup.

  • Autopilot enrollment
  • User-based provisioning
  • Direct-to-door delivery

Application Deployment and Management

Apps are deployed by policy and updated automatically without manual reimaging.

  • Role-based app sets
  • Silent installs
  • Version control and rollback

Patch Management and Compliance

Automated patch rings and compliance baselines keep the fleet healthy and audit-ready.

  • Automated patch cycles
  • Compliance policy enforcement
  • Exception reporting

Security and Threat Protection (Defender)

Intune policies pair with Microsoft Defender for endpoint hardening and threat response.

  • Endpoint protection baselines
  • Threat detection workflows
  • Isolation and response playbooks

Device Monitoring and Support

Ongoing monitoring and Australian support ensure reliability across office and remote users.

  • Health monitoring
  • Performance troubleshooting
  • User support and escalation

Device lifecycle timeline

A clear operational sequence from order to retirement with automation at every stage.

01

Procurement

Day 0

C9 orders devices and pre-registers each asset in Autopilot before dispatch.

02

Delivery to user

Day 3

Device ships directly to the user, branch office, or home address.

03

Auto-configuration

Day 3 (30 mins)

User signs in with work email and policy-driven setup completes automatically.

04

Managed lifecycle

Month 1-36

Automated patching, compliance checks, and endpoint monitoring run continuously.

05

Refresh cycle

Month 36

Replacement device is staged and deployed with minimal user disruption.

06

Secure wipe and recycling

Retirement

Retired assets are securely wiped, decommissioned, and recycled to policy.

Device management plans

Choose the support depth that matches your fleet maturity and procurement model.

Device Monitoring

$8/device/month

Visibility and baseline support for existing fleets.

  • Health and compliance monitoring
  • Monthly reporting
  • Australian support desk

Popular

Full Management

$18/device/month

Popular: complete Intune lifecycle management.

  • Everything in Monitoring
  • Autopilot onboarding
  • Patch and app management
  • Remote support and remediation

Device-as-a-Service (DaaS)

From $65/device/month

Includes hardware, lifecycle, and management.

  • Hardware included
  • Lifecycle refresh program
  • Full Intune + support coverage

Security integration

Endpoint management + C9 Defense = complete security

Automated patching
Endpoint detection and response
24/7 SOC monitoring
Essential 8 compliance
Explore C9 Defense

Case study

Sarah Jenkins, CTO - 4 locations, 80 staff

C9 standardized endpoint provisioning with Intune automation across offices and remote users.

Setup time

6 hours per device → 30 minutes per device

Annual impact

300+ IT hours saved annually through automated lifecycle workflows

The Small Business Protocol

The C9 Managed
Endpoint Takeover.

Transitioning unmanaged fleets shouldn't be a risk. We utilize a structured takeover protocol to audit, secure, and enroll your devices into one unified Intune environment.

Fleet Audit & Enrollment

Full map of existing assets and current compliance state.

Intune Unification

Bridging disparate builds into a single security and app baseline.

SLA-Backed Support

Transitioning endpoint monitoring to C9&apos;s 24/7 Australian operations.

The Greenfield Guarantee

Operational
Day One Device Readiness.

For new sites, staff readiness is mandatory from the first hour. We guarantee fully-configured, secure devices on your first day of operation.

Guaranteed Asset Security
Autopilot Policy Calibrated
Full User Readiness

Lifecycle Protocol 6.4 • Managed Endpoint Ops

Operational Readiness

Endpoint Management FAQ.

C9 Communications

Fleet Control Is One Piece. See the Full Stack.

Unified endpoint management requires robust identity and security governance. Explore the connected services that complete your operational infrastructure.

Fleet Audit

Eliminate Manual Provisioning & Security Risks

Book a 30-minute review with an Australian Intune engineering lead. We'll audit your current device lifecycle and design a zero-touch deployment architecture that works for your entire fleet.

Call us today: 1800 000 299

WHAT HAPPENS AFTER YOU SUBMIT

1. A real Australian calls you

Not a call centre. Not a script. Someone who actually knows IT.

2. We review your current gaps

We show you exactly where your infrastructure is exposed.

3. You get a clear roadmap

Plain English. Exact pricing. No lock-in or pressure.

Request Fleet Audit

Select your preferred engagement path below.

Engineer Review 2H Response

Direct Engineer Response. No Sales Pressure.

Looking to switch providers?

Our AU-managed experts are ready to design your solution.