MANAGED CONNECTIVITY SOLUTION

Business nbn™ Built Around How Your Business Actually Works

Reliable business internet, managed networking, failover options, and responsive Australian support under one accountable team.

For retailers, professional services, healthcare clinics, warehouses, factories, and growing Australian businesses that need more than a basic internet connection.

Business-grade internet
Managed router and WiFi
SD-WAN and load balancing options
5G failover available
Australian support team
One accountable provider
C9 Live Connection Monitor
Live

Active Throughput

0Mbps
Latency
14ms
Uptime
99.9%
Failover
Ready

Network Path

Office
Business nbn® Node
Internet

Speeds above 100/40 Mbps on FTTP only. Actual speeds confirmed on connection.

Businesses That Trust Us
Arthritis
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Luxton
Novo
Ray White
Priceline Pharmacy
English Path
Spendless Shoes
Stockdale & Leggo
Wild Rhino
Chobani
Above Zero
Arthritis
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Luxton
Novo
Ray White
Priceline Pharmacy
English Path
Spendless Shoes
Stockdale & Leggo
Wild Rhino
Chobani
Above Zero

Business nbn® Plans Built For Real Business Operations

C9 helps Australian businesses deploy, manage and support Business nbn® services properly for Teams calls, cloud platforms, remote work and day-to-day operations.

Australian Support
Business-Grade Connectivity
Teams & Cloud Ready
Managed By C9
ESSENTIAL CONNECTIVITY

Starter

50/20 Mbps

1–10 UsersSingle Location

Reliable business internet for small offices, retail stores, and businesses that need dependable day-to-day connectivity.

  • Business nbn™ connection
  • Australian-based support
  • Business-grade router options
  • EFTPOS & cloud application ready
  • C9 managed activation
MOST POPULAR

Business

100/40 Mbps

10–25 UsersGrowing Teams

Designed for businesses relying on cloud applications, Microsoft 365, VoIP calling, and multiple connected users.

  • Business nbn™ connection
  • Managed router & secure WiFi
  • VoIP & Teams calling ready
  • Priority support pathway
  • Optional 5G backup
RECOMMENDED

Business Plus

250/100 Mbps

20–50 UsersCritical Operations

Built for businesses where downtime impacts productivity, customer service, and daily operations.

  • Business nbn™ connection
  • Managed networking solution
  • 5G failover ready
  • Multi-site connectivity options
  • Proactive monitoring & support
ENTERPRISE SCALE

Business Continuity

Custom Connectivity

50+ UsersMulti-Site Organisations

Connectivity designed around business continuity, resilience, growth, and operational performance.

  • High-capacity connectivity options
  • Managed router & firewall
  • SD-WAN architecture
  • Load balancing & failover design
  • Dedicated account management

Need Help Choosing The Right Business nbn® Setup?

Not sure which plan suits your operations, Teams environment or office setup? C9 can help assess your current environment and recommend the right solution.

Office Relocation:C9 coordinates your nbn® transfer, failover planning and comms setup to minimise downtime.
THE VALUE STRATEGY

Internet Is Easy. Keeping A Business Connected Isn’t.

Most providers stop at the connection. But when something goes wrong, businesses are left coordinating between internet suppliers, electricians, centre management, router vendors, and support teams.

C9 manages the full connectivity outcome — from order and setup through to router configuration, support, failover planning, and ongoing network management.

1

Fewer Moving Parts

Internet, router, WiFi, support, and failover planning managed through one team.

2

Faster Support Path

Less finger-pointing between suppliers when your business needs help.

3

Built For Trading

Designed around EFTPOS, phones, cloud apps, staff devices, and daily business operations.

C9 connectivity engineer reviewing Business nbn router, WiFi, support and failover planning with a business owner
OUTCOME ARCHITECTURE

What Business nbn Helps You Protect

Keep Trading

Reliable connectivity for EFTPOS, POS systems, cloud apps, phones, and customer-facing operations.

Reduce Downtime Risk

Add failover and resilience options so the business is not dependent on one connection.

Improve Response

Get help from a responsive support team that understands the whole setup.

Simplify Vendors

One accountable team for internet, router, WiFi, support, and business continuity.

Support New Sites

Useful for new offices, retail stores, relocations, and multi-site rollouts.

Improve Network Control

Managed routers, secure WiFi, VPN, segmentation, and traffic prioritisation options.

STORE OPENINGS & DEPLOYMENTS

Opening A Store In A Shopping Centre?

Retail connectivity often needs more than placing an internet order. C9 helps coordinate the steps required to get your store connected and ready to trade.

Site connectivity review
Coordination with centre management
MDF to tenancy requirements
Electrician coordination where required
Router and WiFi deployment
EFTPOS and POS connectivity support
Phone system readiness
Multi-store standardisation
C9 field technician helping a retail store manager configure Business nbn router and WiFi equipment before store opening
INTEGRATED CAPABILITIES

Internet + Router + Failover, Managed Together

The connection is only one part of the solution. C9 can combine Business nbn with managed networking, secure WiFi, SD-WAN, load balancing, and 5G failover to improve reliability and continuity.

Managed Business Router

Professionally configured and supported router with firewall, VPN, WiFi, segmentation, and remote management options.

SD-WAN

Smarter traffic routing across sites and links, helping prioritise business-critical applications.

Load Balancing

Use multiple links more effectively and reduce dependency on a single service.

5G Failover

Backup connectivity that can automatically keep essential services online during a primary link issue.

C9 network engineer configuring managed router, SD-WAN and failover equipment in a branded network environment
Availability and design depend on site location, business requirements, and selected connectivity options.
SMB ENVIRONMENTS

Designed For Real SMB Environments

EFTPOS, POS, guest WiFi, cloud apps, and customer-facing systems.
THE TRANSITION LIFECYCLE

How We Get You Connected

01

Assess

Discovery

We review your site, usage patterns, risks, and business requirements before recommending anything.

02

Design

Scoped

We recommend the right connection type, managed router, WiFi, failover method, and support tier for your site.

03

Coordinate

In Progress

We manage the practical side of setup — including site access, NBN Co scheduling, and electrician coordination where needed.

04

Deploy

Deployed

We configure the router, network settings, WiFi, and failover options on-site so everything works from day one.

05

Support

Live

We monitor, manage, and support the service after go-live. One team. One call. Full accountability.

After Go-Live

  • Proactive monitoring — not reactive
  • One team for connection, router & WiFi
  • Defined SLAs with monthly reporting
  • Dedicated Account Manager from day one

Book a Connectivity Assessment

No commitment. Just clarity.

PROVIDER AUDIT

Not Just An Internet Plan

Basic Internet Plan

Unmanaged home router / best-effort retail connections

  • Connection only
  • Limited visibility
  • Separate router responsibility
  • Separate support paths
  • No resilience planning
  • Harder troubleshooting
RECOMMENDED

C9 Managed Business nbn

Unified connectivity outcome with direct engineering ownership

  • Business connection
  • Managed router and WiFi
  • Support from one accountable team
  • SD-WAN and load balancing options
  • 5G failover options
  • Designed around business continuity
STOP REPAIRING CONNECTIONS

Stop Managing Internet Problems

Get a managed connectivity solution designed around trading, uptime, support, and practical business continuity.

Business nbn, managed networking, failover, and responsive Australian support — delivered as one complete solution.
C9 Australian support specialist assisting a customer with managed Business nbn connectivity
C9 Communications

Consolidate Your Business Communications Infrastructure

A reliable Business nbn® connection acts as the baseline for your cloud applications, remote workflows, and communications stack.

ONSHORE Business nbn® AUDIT

Tell Us What Your Business Needs From Its Internet Connection

Speak with our local onshore engineers. We review your site, usage requirements, and connectivity challenges — then come back with an accurate Business nbn® recommendation.

Call us today: 1800 000 299

WHAT HAPPENS AFTER YOU SUBMIT

1

1. A real Australian calls you

Not a call centre. Someone who actually understands connectivity and your site.

2

2. We assess your requirements

We look at your site, usage, current setup, and any reliability issues.

3

3. You get a clear recommendation

Plain English. Accurate pricing. No lock-in or pressure.

Request a Connectivity Assessment

No commitment. We'll assess your site and come back with an accurate recommendation.

Engineer Review Same-Day Response

No lock-in. No hard sell. Just a straight answer about what your site needs.

Common Questions

Frequently Asked Questions

We perform all circuit provisioning and hardware setup parallel to your current active carrier. On the day of transfer, we perform a hot swap (often after 6:00 PM local time), keeping business hours downtime to literal seconds.

Why leaders trust C9 Communications

David Chen

"Consolidating our nationwide connectivity and IT infrastructure under C9 Communications was the best strategic move we made. Their enterprise Fibre Business nbn® eliminated our downtime, and having a single, proactive Australian support team means zero IT headaches."

David Chen

Operations Director

99.99%Network Uptime
Sarah Jenkins

"C9 executed a flawless migration of our staff to Microsoft 365 while completely hardening our security posture. Their zero-touch device deployment via Intune saved our IT team hundreds of setup hours and standardized our hybrid workforce seamlessly."

Sarah Jenkins

Chief Technology Officer

300+Hours Saved
Michael Ross

"The strategic roadmap provided by C9 aligned our technology stack perfectly with our aggressive growth targets. They don't just fix issues; they engineer sophisticated, centralized infrastructure that scales dynamically. Truly unmatched enterprise consultancy."

Michael Ross

Managing Director

4XCapacity Growth
David Chen

"Consolidating our nationwide connectivity and IT infrastructure under C9 Communications was the best strategic move we made. Their enterprise Fibre Business nbn® eliminated our downtime, and having a single, proactive Australian support team means zero IT headaches."

David Chen

Operations Director

99.99%Network Uptime
Sarah Jenkins

"C9 executed a flawless migration of our staff to Microsoft 365 while completely hardening our security posture. Their zero-touch device deployment via Intune saved our IT team hundreds of setup hours and standardized our hybrid workforce seamlessly."

Sarah Jenkins

Chief Technology Officer

300+Hours Saved
Michael Ross

"The strategic roadmap provided by C9 aligned our technology stack perfectly with our aggressive growth targets. They don't just fix issues; they engineer sophisticated, centralized infrastructure that scales dynamically. Truly unmatched enterprise consultancy."

Michael Ross

Managing Director

4XCapacity Growth
David Chen

"Consolidating our nationwide connectivity and IT infrastructure under C9 Communications was the best strategic move we made. Their enterprise Fibre Business nbn® eliminated our downtime, and having a single, proactive Australian support team means zero IT headaches."

David Chen

Operations Director

99.99%Network Uptime
Sarah Jenkins

"C9 executed a flawless migration of our staff to Microsoft 365 while completely hardening our security posture. Their zero-touch device deployment via Intune saved our IT team hundreds of setup hours and standardized our hybrid workforce seamlessly."

Sarah Jenkins

Chief Technology Officer

300+Hours Saved
Michael Ross

"The strategic roadmap provided by C9 aligned our technology stack perfectly with our aggressive growth targets. They don't just fix issues; they engineer sophisticated, centralized infrastructure that scales dynamically. Truly unmatched enterprise consultancy."

Michael Ross

Managing Director

4XCapacity Growth

Want a faster, more reliable connection?

Our AU-managed experts are ready to design your solution.