ENTERPRISE VOICE & SLA REDUNDANCY

The Business Phone System That Just Works. Fully Managed. One Australian Team. Total Accountability.

Upgrade your office, clinic, warehouse, or multi-site business with enterprise-grade voice reliability. C9 manages everything—Yealink hardware supply, zero-downtime number porting, call routing, and direct engineering support. No reseller finger-pointing. Just crystal-clear, reliable communication.

Build My Phone System
AU Business Support
Yealink Hardware Partner
Teams Calling Ready
Setup & Migration Included
C9 Phone System
Businesses That Trust Us
Arthritis
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Luxton
Novo
Ray White
Priceline Pharmacy
English Path
Spendless Shoes
Stockdale & Leggo
Wild Rhino
Chobani
Above Zero
Arthritis
CEVA Logistics
XWise Group
Forty Winks
Clarks
DCO
Luxton
Novo
Ray White
Priceline Pharmacy
English Path
Spendless Shoes
Stockdale & Leggo
Wild Rhino
Chobani
Above Zero
Self-Qualify

Build your Phone System

Modern Business Phone Systems Backed By
Local Support And Practical Advice

Step 1/4

Staff Capacity

Customize your configuration

Min: 5 Staff
10STAFF MEMBERS
Max: 100+ Staff

System Summary

10 Users

Cloud PBX Configuration

$200/mo

1 Devices & Acc

Yealink Provisioned

$150/mo

Est. Monthly Total

$350

HARDWARE ECOSYSTEMS

Communication That Flows Through Your Business

Hosted PBX & Business Voice
Ideal for • Enterprise Delivery

Hosted PBX & Business Voice

Our enterprise-grade hosted PBX provides smart call routing, IVR, and seamless multi-site connectivity with zero maintenance and local AU support.

Included Features

Smart Call Routing

Direct calls to the right team based on time, site, or IVR.

Local AU Redundancy

Geographically redundant servers for 99.99% uptime.

Seamless Porting

We manage the move of your existing numbers with zero downtime.

Live Dashboards

Real-time visibility into call volumes and queue performance.

0+
Active Extensions
0+
Calls Handled Daily
0%
Porting Success Rate
0.99%
System Uptime
Scenarios

Choose the Setup That Matches Your Business

New Office or Site Opening

Get critical communications active from Day One. We handle the hardware supply, cabling review, and service setup for a risk-free opening.

Plan Opening

Replace an Old Phone System

Modernise your calling environment without the migration headache. We port your existing numbers and build smart routing to improve reachability.

Upgrade System

Multi-Site Business

Consolidate your voice environment across sites. Unified internal dialling, shared receptionist features, and central management.

Scale Voice

Teams Calling Setup

Turn Microsoft Teams into your primary phone system. We provide direct routing, compatible handsets, and expert configuration.

Enable Teams

One partner responsible for every call.

We treat phones as a managed endpoint. C9 owns the hardware, the network, and the support layer — so you only have one team to call when you need help.

Book your free site audit
C9 Phone System Site Audit
Operational Capability

Simplify Business Communication Without Sacrificing Capability

We translate complex technical features into reliable business outcomes. Your communication tools should make your team faster, not create operational friction.

Route Calls Faster

Smart auto-attendants direct customers to the right team immediately.

Keep Teams Connected

Unified internal dialling across all your business locations.

Work From Anywhere

Mobile calling apps ensure remote staff are always reachable.

Never Miss a Message

Voicemail-to-email ensures critical messages are logged instantly.

Manage Reception

Clear call queue visibility for efficient frontline handling.

Seamless Meetings

Conference and Teams calling built right into your hardware.

BROWNFIELD TRANSITION

Moving From an Old Phone System?

Migration is where most phone system upgrades fail. C9 uses a structured transition framework to ensure your business stays reachable throughout the entire cutover process. No dropped numbers. No unexpected downtime.

1

Number Porting

We handle the entire AU porting process with zero loss of ownership.

2

Logic Mapping

We review and rebuild your call flows to improve customer experience.

3

Site Audit

We check cabling and internet to ensure the new system works flawlessly.

4

Go-Live Support

C9 engineers are on standby during your first day of operation.

Review My Current Setup

Already have pricing from another provider, or looking to replace a legacy PBX? Send us your current bill and we’ll show where C9 can simplify your system.

Request Setup Review

Switch Your Business Phone System Without the Usual Disruption.

C9 helps businesses replace outdated setups with modern managed communication — without vendor runaround or migration stress.

Yealink
Certified Hardware Partner

Professional-grade business communication hardware.

Yealink is the industry standard for high-performance voice terminals. As a certified partner, C9 supplies, provisions, and manages every device — ensuring your hardware works in lockstep with your system logic.

Centralised Provisioning

Zero-touch deployment directly to your desks.

Firmware Management

Automatic updates handled entirely by C9.

Native Teams Support

Standardised room and desk terminals.

Acoustic Excellence

Noise-cancelling & HD Voice technology.

Desk Phone

Desk Terminals

Cordless Phone

DECT Cordless

Conference Room

Meeting Rooms

Headset

Wireless Headsets

Free Resource

Business Phone System Planning Guide

Download our practical guide to modernising your business communications. Learn how to map out multi-site setups, prepare for migration, and select the right devices for your team.

Migration checklists & timelines
Teams calling vs PBX considerations
Device selection framework
Cost comparison models
C9 Communications
The Modern Phone System Playbook
2026 Edition
Phone
SLA & LOCAL ACCOUNTABILITY

A Voice Infrastructure Partner That Actually Answers the Phone

Stop tolerating ticket hand-offs, finger-pointing, and offshore helpdesks. C9 is the single point of accountability for your entire business communications—owning the network, the hardware, and the SIP logic.

Under 30-Sec AU Helpdesk

No automated phone trees or script-reading coordinators. Speak directly to level-3 voice engineers based in Australia who can change routing and troubleshoot immediately.

No-Finger-Pointing SLA

We own the carrier voice circuit, the pre-configured Yealink hardware, and your call routing logic. When you call us, we resolve it—no passing the buck to external IT or third-party telcos.

Active Network Guarding

Our platform monitors call quality, packet loss, and connection paths 24/7. We dynamically reroute voice channels around network drops before your receptionist or clients ever notice.

PHONE SYSTEM REVIEW

Ready to Build a Phone System That Fits Your Business?

Speak with an AU-managed voice specialist to identify where your current system is failing and how C9 can modernise your setup.

Call us today: 1800 000 299

WHAT HAPPENS AFTER YOU SUBMIT

1. A real Australian calls you

Not a call centre. Not a script. Someone who actually knows IT.

2. We review your current gaps

We show you exactly where your infrastructure is exposed.

3. You get a clear roadmap

Plain English. Exact pricing. No lock-in or pressure.

Request Phone System Plan

Select your preferred engagement path below.

Engineer Review 2H Response

Direct Engineer Response. No Sales Pressure.

Common Questions

Frequently Asked Questions

Number porting is the primary failure point of telco migrations. C9 uses a dedicated porting desk that pre-stages all voice logic, tests inbound call paths, and routes numbers dynamically on cutover day. We guarantee 100% voice continuity with zero inbound call loss.

Why leaders trust C9 Communications

David Chen

"Consolidating our nationwide connectivity and IT infrastructure under C9 Communications was the best strategic move we made. Their enterprise Fibre Business nbn® eliminated our downtime, and having a single, proactive Australian support team means zero IT headaches."

David Chen

Operations Director

99.99%Network Uptime
Sarah Jenkins

"C9 executed a flawless migration of our staff to Microsoft 365 while completely hardening our security posture. Their zero-touch device deployment via Intune saved our IT team hundreds of setup hours and standardized our hybrid workforce seamlessly."

Sarah Jenkins

Chief Technology Officer

300+Hours Saved
Michael Ross

"The strategic roadmap provided by C9 aligned our technology stack perfectly with our aggressive growth targets. They don't just fix issues; they engineer sophisticated, centralized infrastructure that scales dynamically. Truly unmatched enterprise consultancy."

Michael Ross

Managing Director

4XCapacity Growth
David Chen

"Consolidating our nationwide connectivity and IT infrastructure under C9 Communications was the best strategic move we made. Their enterprise Fibre Business nbn® eliminated our downtime, and having a single, proactive Australian support team means zero IT headaches."

David Chen

Operations Director

99.99%Network Uptime
Sarah Jenkins

"C9 executed a flawless migration of our staff to Microsoft 365 while completely hardening our security posture. Their zero-touch device deployment via Intune saved our IT team hundreds of setup hours and standardized our hybrid workforce seamlessly."

Sarah Jenkins

Chief Technology Officer

300+Hours Saved
Michael Ross

"The strategic roadmap provided by C9 aligned our technology stack perfectly with our aggressive growth targets. They don't just fix issues; they engineer sophisticated, centralized infrastructure that scales dynamically. Truly unmatched enterprise consultancy."

Michael Ross

Managing Director

4XCapacity Growth
David Chen

"Consolidating our nationwide connectivity and IT infrastructure under C9 Communications was the best strategic move we made. Their enterprise Fibre Business nbn® eliminated our downtime, and having a single, proactive Australian support team means zero IT headaches."

David Chen

Operations Director

99.99%Network Uptime
Sarah Jenkins

"C9 executed a flawless migration of our staff to Microsoft 365 while completely hardening our security posture. Their zero-touch device deployment via Intune saved our IT team hundreds of setup hours and standardized our hybrid workforce seamlessly."

Sarah Jenkins

Chief Technology Officer

300+Hours Saved
Michael Ross

"The strategic roadmap provided by C9 aligned our technology stack perfectly with our aggressive growth targets. They don't just fix issues; they engineer sophisticated, centralized infrastructure that scales dynamically. Truly unmatched enterprise consultancy."

Michael Ross

Managing Director

4XCapacity Growth

Want a faster, more reliable connection?

Our AU-managed experts are ready to design your solution.