Lumina Managed Signage

Managed Services & Rollouts

We plan, engineer, install, and manage complete digital signage environments.

Plan Your Rollout View Service Blueprint

END-TO-END METHODOLOGY

One team taking complete ownership of your displays.

Buying a screen online and hiring a generic electrician leaves your business with unsupported software, poor cabling, and uncalibrated visual displays. C9 Lumina coordinates the complete lifecycle. From initial architectural load calculations to database calendar syncs, we deliver custom, unified signage.

SydneyHeadquarters & Logistics

MelbourneEngineering & Logistics

BrisbaneDeployment & Logistics

Nationwide Capacity

C9 Lumina maintains strategic hubs and warehousing across the East Coast of Australia, facilitating fast equipment dispatches and rapid on-site technician swap responses.

East-Coast Capital Hub Support Coverage

Proactive system diagnostics on all dispatches

Looking for a national rollout partner?

Consult An Engineer

SERVICE TIMELINE

Our 5-Stage Managed Service

We take complete responsibility for your digital displays, avoiding fragmented setups and unsupported software.

Consultation & Site Engineering

We map site traffic flow, analyze ambient glare levels, check structural load limits, specify bracket designs, and evaluate localized power and network topologies.

Certified Display Sourcing

We source commercial panels, fine-pixel LED cabinets, and kiosks from trusted display partners. Every screen undergoes spectral color calibration before shipping.

Nationwide Professional Rollout

Our certified installers run secure data cabling, mount heavy structures, integrate players with your local secure network, and calibrate screen parameters on-site.

CMS Configuration & Onboarding

We map display dimensions, set up user permissions, train your visual marketing staff, and configure automated campaign playlists on Lumina CMS.

Active Support & On-Site SLA

We monitor screen metrics 24/7. Includes support desk troubleshooting, content updates scheduling backup, and active on-site display swap-out SLAs.

MAXIMUM UPTIME

Active Support SLAs

Our support programs are backed by legally binding Service Level Agreements (SLAs). If a screen encounters error codes, our local dispatches respond promptly to maintain high uptime.

99.8%Historical hardware network
uptime average.

Included SLA Features

24/7 active diagnostic system health monitoring

Emergency network-wide announcement overrides

Regular firmware updates and player optimizations

Dedicated account managers and local service desks

Physical display warranty swaps and rapid dispatches

Helpdesk assistance for playlist scheduling edits

LUMINA CONSULTATION

Let’s Talk About Your Signage Requirements.

Tell us about your business, locations and display goals. We’ll help recommend the right digital signage setup for your environment.

ESTIMATED PROPOSAL ROADMAP

Target Scale:5 Screens

Support Tier:Starter Network

Territory Center:NSW (Sydney)

Telemetry SLA Support:Included (24/7/365)

SLA Response dispatch:3-4 Hour Metro Response

Estimates are finalized following site audit surveys and structural verification by a verified installer.